Frequently Asked Questions
Video streaming is stopping or is choppy
Make sure that your browser is up to date. We don't limit the usage of any modern browser in particular, however some development browsers or blocking extensions have been known to cause these kinds of issues.
I need a VAT Receipt or Invoice
Select VAT Invoice on https://www.leveluptutorials.com/my-account/subscription located just above the My Invoices table
Are the courses up to date?
We keep the courses up to date wherever possible and retire old courses when they are no longer relevant. As always with tech, versions are constantly changing and while subtle things might change, the code will almost always work as is.
Are your courses and subscriptions refundable?
Absolutely. Please send us an email via https://www.leveluptutorials.com/contact-us and we'll get you refunded as fast as possible. Please allow a week for responses.